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19 December 2017, New South Wales

Volunteer Retail Assistant – West Ryde

It’s an exciting time to be a part of the volunteer team at Save the Children Australia!

Position summary

All Save the Children op shops are run by volunteers and without the regular contribution of our amazing team, we simply couldn’t open these stores. Volunteering as a retail assistant in our op shops is a fun, rewarding and fulfilling experience, which is why a large proportion of our retail volunteers have been with us for many years. A retail assistant will be required to:

  • provide excellent customer service
  • accept donations brought to the shop
  • clean and maintain tidy shop display areas
  • sort and process merchandise
  • restock merchandise as required
  • participate in relevant training and meetings

Position description


West Ryde store (NSW)


Monday – Saturday
Morning, afternoon or full day shifts are available

Reporting to

Retails Operations Manager

Position details

  • Provide customer service
  • Accept donations brought to the shop
  • Clean and maintain tidy shop display areas and merchandise
  • Restock merchandise as required
  • Participate in relevant training and meetings
  • Ability to attend a minimum 4 hours shift weekly

Essential skills and/or experience

  • Punctual, reliable and honest
  • Ability to work as a member of a team and without constant direction
  • Good interpersonal and communication skills
  • Knowledge of basic arithmetic and/or basic cash handling skills

Desired experience

  • Previous experience in retail
  • Previous customer service experience
  • Cash handling experience

Training provided

  • Induction, essential
  • Orientation, essential
  • Training, as required

Volunteer applicants will be required to:

  • Give permission for Save the Children to undertake a National Police Record Check and provide 100 points of identification
  • Read and accept the Save the Children Code of Conduct and Child Protection Policy


Please contact our Volunteer Recruitment & Retention Manager, Jess Klein on 0448 177 894 or

We know diversity makes a positive difference, and we encourage people from Aboriginal and/or Torres Strait Islander and other diverse backgrounds to apply.

If this volunteer sounds like you please contact our Volunteer Recruitment & Retention Manager

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