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Making every donation count

We take responsibility for using resources efficiently, achieving measurable results and being accountable to supporters, partners and children. 

How your donation is making an impact on the lives of children around the world

It's thanks to thousands of Australians that we can reach millions of people through our programs every year. This is also made possible through vital support from trusts and foundations, our corporate partners, the Department Foreign Affairs and Trade (DFAT), and other Australian Government departments and international governments.

With nearly 100 years of field experience, Save the Children makes sure every dollar donated to us is invested to deliver the best possible outcomes for children at the lowest possible cost.

From every dollar raised:

  • 71 cents is invested to benefit children through our health, education, child protection and humanitarian response programs, and through increasing public awareness of international aid and development issues.
  • 13 cents is spent raising the funds we need to deliver these programs.
  • 9 cents is spent on making sure we have the talented people, infrastructure and systems we need to manage and deliver our programs for children.
  • 7 cents is invested in commercial activities such as our retail stores.
Read more about where the money goes in our latest annual report and take a look at our frequently asked questions.

How we stay accountable

All our activities are conducted legally, ethically and in accordance with high standards of integrity. Board members, employees and volunteers are required to signify acceptance of, and compliance with, the organisation’s Child Protection Policy and Code of Conduct.

We have also developed policies that address occupational health and safety, privacy, equal opportunity and employee grievances. These policies help our employees and volunteers meet our high standards of ethics and conduct.

We are regulated through the Australian Charities and Not-for-Profits Commission (ACNC) and we comply with the Code of Conduct of the Australian Council of International Development (ACFID).

Read Save the Children International's 2015 Global Accountability Report to learn more about how we're run, who we're accountable to and where the money goes.

Complaints

We take complaints very seriously. Please call our Supporter Relations team on 1800 76 00 11 or email supporter.care@savethechildren.org.au if you would like to make a complaint. For more information, please read our Complaints Procedure.

If you have a complaint relating to a breach of the ACFID Code of Conduct by Save the Children Australia please contact the ACFID Code of Conduct committee.

Child Safeguarding Policy

Our Child Safeguarding Policy and Code of Conduct outlines our responsibilities for protecting and promoting the rights of children. Read our latest annual report to find out about our current performance.

Reconciliation Action Plan

We are committed to realising the rights of all Aboriginal and Torres Strait Islander children. Read our 2016–19 Innovate Reconciliation Action Plan to find out how we're advancing on our journey to a truly reconciled nation.

Privacy Policy

Our Privacy Policy explains how we record and store personal information and uphold the confidentiality of those who support and work with Save the Children.

Code of Conduct

Save the Children is also a member of the Australian Council for International Development (ACFID). As a signatory to its Code of Conduct we adhere to high standards of corporate governance, public accountability and financial management. Read our latest annual report to find out more about how we stay accountable to generous supporters like you.

Policy and Advocacy Strategy

Save the Children's new Policy and Advocacy Strategy is designed to help us use our knowledge and expertise to provide lasting change in children's lives.

Governance procedures and Risk management

We are committed to ensuring all our activities are conducted legally, ethically and in accordance with high standards of integrity. Read more about our governance procedures and how we manage risk.

Fraud and Corruption

We are committed to monitoring and reducing fraud and corruption. Read our annual report to find out about our current performance.

Whistle blower policy

We are committed to creating and maintaining an open and accountable working environment and encourage all stakeholders including children, young people and families with whom it has contact to report concerns in good faith.

Where a person feels unable to raise a concern through standard feedback channels because of reasonable grounds to fear reprisal, they may use the mechanisms provided by our Whistle-blower Policy. To provide effective protection over disclosures, including allowing continuous discussion with anonymous reporters we has chosen to use an external, secure, online service from Whispli.

Environment & Sustainability

As an organisation dedicated to creating lasting change for children, we understand the importance of responding to a new environmental landscape and ensuring development gains are not lost to the impacts of climate change and environmental degradation. Read our latest annual report to find out about our current performance.